en/fr
Will all my items be delivered together
Items are currently being delivered individually, due to the difference in lead times and delivery options e.g parcels to two man delivery from one product to another we do not... Read More
Do items have a warranty
Of course, we only offer the best service available, depending on the manufacturer warranty runs from 1 year to a lifetime. This is dependent not only on manufacturer put product.... Read More
What do I do if my item is delivered damaged
In the unlikely event that your item is damaged, email us at customersupport@designereditions.com to request a claims form which you can fill out, attach pictures for us to process. We... Read More
What can I do if I do not like the product once it is delivered
This is perfectly fine as long as you contact us by phone within 7 days of receipt of the delivery of the product. However, the product has to be returned... Read More
What happens if I receive the item/s and I do not like them?
This is perfectly fine as long as you contact us by phone within 14 days of receipt of the delivery of the product. Please Take Note!!\nWe reserve the right to... Read More
I placed an order but didn’t receive my order confirmation
If you placed an order but haven’t heard from us since please check your junk folder or spam folder to check if it is in there and if so then... Read More
Do you have a showroom
We do not have a showroom, presenting our products to our customers in the best way possible via high-resolution photography and in some cases, video helps the customer choose their... Read More
Do you deliver
We always deliver!\nWe deliver to most European countries, please fill in your delivery address on check out to determine the cost, if you have any other question please contact us... Read More
How can I get independant reveiws from previous customer
We have received a great deal of glowing feedback. To find customer references, please select the 'testimonials' page on our website or click here. Alternatively, you can read what our... Read More
How long will it take to receive my order
If the item isn't in stock lead times can be from 8-12 weeks depending on the time of the year. Middle January to Start of Februrary lead times can vary... Read More